PERSONAL DATA PROCESSED
We process information you provide us when you contact us with an inquiry.
You can submit an inquiry through our online contact forms or by other methods provided on the Website. When you contact us through the contact form, you will be asked to provide information such as your name, email address, phone number, company, country, the subject and the content of your message. The mandatory fields for completion in the form will be marked as such (“Inquiry Information”).
You are not legally obligated to provide any of the abovementioned information; however, if you choose not to provide this information we may not be able to respond to your inquiry.
We also collect analytics information about your use of the Website.
When you use the Website, we record and collect certain information about your interaction with the Website, including the IP address from which you access the Website, time and date of access, type of browser used, language used, links clicked, and actions taken while using the Website (“Analytics Information“).
HOW WE PROCESS PERSONAL DATA
To respond to and handle your inquiry.
We will use your Inquiry Information to contact you about your inquiry and handle and respond to your inquiry.
We will use your Analytics Information to enhance and develop our Website.
We will use the Analytics Information for development and enhancement of the Website. We will use the Analytics Information collected via our Website to improve the Website, our email communications and the products and services we offer to customers. We also use the Analytics Information to adapt the Website, their content, our services, and our email communications to users’ preferences. Finally, we will use the Analytics Information to understand the market in which Phinergy operates in and for managerial reporting and business planning.
To enforce this Policy and comply with applicable law and judicial orders.
We will use the Analytics Information and Inquiry Information to prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce this Policy and take other actions otherwise permitted by law.
WHOM WE SHARE YOUR DATA WITH
We will not share your information with third parties, except in the events listed below or when you provide us your explicit and informed consent. These are also the categories of third parties with whom Phinergy has disclosed personal information in the preceding 12 months.
We will share your information with our service providers helping us operate the Website and our business.
We will share your personal information with our service providers who assist us with the internal operations of our business and the Website. These companies are authorized to use your personal information in this context only as necessary to provide these services to us and not for their own promotional purposes. We do not sell your personal information to third parties. We do not sell your personal information to third parties.
We will share your Information with competent authorities, if you abuse your right to use the Website, or violate any applicable law in connection with our business.
If you have abused your rights to use the Website, or violated any applicable law, we may share your information with competent authorities and with third parties (such as legal counsels and advisors), for the purpose of handling of the violation or breach.
We will share your Information if we are legally required to do so.
If we are required to disclose your information by a judicial, governmental, or regulatory authority.
We will share your Information with third-parties in any event of change in Phinergy’s structure.
If the operation of the Website or the business is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition), we will share your information only as required to enable the structural change in the operation of the Website and the business.
We do not sell your information.
We do not sell your information, nor have we done so in the past 12 months.
What are cookies?
Cookies are text files, comprised of small amount of data, that are saved on your computer or other device (e.g. smartphone, tablet, etc.) when you use the internet and visit various website.
Cookies that are strictly necessary for the functioning of the Website. The Website cannot operate properly without these cookies. You can set your browser to block or alert you about these cookies, but some parts of the Website may not function properly.
Cookies that help us understand how you and other users interact with our Website by collecting data that does not directly identify you, including third party cookies such as Google Analytics, that track and monitor your use of our Website.
Cookies that track your use of the Website and allow a third party to tailor content, both on and off the Website, that it believes is relevant to you.
You can always delete or disable cookies.
Other than using the cookie add-on, you can always delete the cookies saved on your device through the settings of your computer browser or device. You can also disable cookies for future use through the settings of your computer browser or device.
SECURITY AND DATA RETENTION
We retain your information for as long as we need it to operate the Website and our business, and thereafter as needed for record-keeping matters.
We will retain your Information for the duration needed to support our ordinary business activities operating the Website. Thereafter, we will still retain your personal information as necessary to comply with our legal obligations, resolve disputes, establish, and defend legal claims and enforce our agreements.
We implement measures to secure your information
We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure your personal information, it is not guaranteed, and you cannot expect that the Website or our business will be immune from information security risks.
ADDITIONAL INFORMATION FOR INDIVIDUALS IN THE UK OR THE EUROPEAN ECONOMIC AREA
Phinergy is the data controller.
Phinergy Ltd. is the data controller for the purposes of the personal data we process via the Website.
Our physical address is at: 2 Derech Hayam, Kfar Saba, Israel
Legal basis for processing your personal data.
We will transfer your information internationally in manners consistent with applicable data protection laws.
Information we collect from you will be processed in Israel.
Because we transfer your information from within Europe to other jurisdictions outside Europe, we will do so done using adequate safeguards consistent with those determined by the EU Commission and the UK Information Commissioner’s Office (ICO). Israel is recognized by the European Commission and the Information Commissioner’s Office as having adequate protection for personal data.
You have certain rights to access, update or delete information, obtain a copy of your information, and object or restrict certain data processing activities.
You have the following rights:
Right to Access your personal data that we process and receive a copy of it.
Right to Rectify inaccurate personal data we have concerning you and to have incomplete personal data completed.
Right to Withdraw your consent where processing your data is based on consent. Such withdrawal of consent will not impact the data processed on that basis before the withdrawal of your consent.
Right to Data Portability, that is, to receive the personal data that you provided to us, in a structured, commonly used, and machine-readable format. You have the right to transmit this data to another Service provider. Where technically feasible, you have the right that your personal data be transmitted directly from us to the Service provider you designate.
Right to Object, based on your particular situation, to use your personal data on the basis of our legitimate interest. However, we may override the objection if we demonstrate compelling legitimate grounds, or for the establishment, exercise of defense of legal claims. You may also object at any time to the use of your personal data for direct marketing purposes.
Right to be Forgotten. Under certain circumstances, such as when you object to us processing your data and we have no compelling legitimate grounds to override your objection, you have the right to ask us to erase your personal data. However, we may still process your personal data if it is necessary to comply with a legal obligation, we are subject to under laws in EU Member States or for the establishment, exercise or defense of legal claims.
If you wish to exercise any of these rights, please contact us at: [email protected]
We reserve the right to ask for reasonable evidence to verify your identity before we provide you with information. Where we are not able to provide you the information that you have asked for, we will explain the reason for this.
You have a right to submit a complaint to the relevant supervisory data protection authority.
Subject to applicable law, you have the right to lodge a complaint with your local data protection authority. You can file a complaint with the supervisory authority, in particular in the Member State of your residence, place of work or place of an alleged infringement of the GDPR. For a list of supervisory authorities in the European Economic Area, click here.
If you are in the UK, you can lodge a complaint to Information Commissioner’s Office (ICO) pursuant to the instructions provided here
ADDITIONAL INFORMATION FOR INDIVIDUALS IN CALIFORNIA
Below is a detailed description of the information we collect from visitors to our Website and the business or commercial purposes for which we use each category of personal information. This is also the information we have collected in the past 12 months.
Categories of Personal Information
Your rights under the CCPA if you are a resident of California
Disclosure of personal information we collect about you.
You have the right to know: the categories of personal information we have collected about you; the categories of sources from which the personal information is collected; our business or commercial purpose for collecting personal information; the categories of third parties with whom we share personal information, if any; the specific pieces of personal information we have collected about you.
Right to deletion.
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Please note that we may not delete your personal information if it is necessary to:
You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA. This means we cannot, among other things:
Exercising your CCPA rights
We may ask you for additional information to confirm your identity and for security purposes, before disclosing the personal data requested to you, by using two or three points of data verification process, depending on the type of information you require.
The Website is not directed to users under 18.
The Website is not directed to users under the age of 18. We do not knowingly collect information or data from children under the age of 18 or knowingly allow children under the age of 18 to use the Website.
If we change this Policy, we will post the updated policy on the Website.
From time to time, we may change this Policy, in which case we post the updated Policy on the Website and will try to proactively notify you by email. The latest version of the Policy will always be accessible on the Website at https://phinergy.com/privacy-policy/
Last Update: April 10, 2022.